Frequent Questions

Our experts can help you with any complicated assignment. We have highly qualified specialists on board specializing in every study area, from art to medicine. You can count on us to help you with your most difficult urgent tasks as well as long-term projects.

Yes, it’s 100% secure. We encrypt all customer data, use safe payment processing software, and regularly scan our website for malware. We also keep your details private and never share them with the third parties, including our experts.

The price will depend on how urgent and complex your request is. You can save money by placing an order in advance so that we have more time for completing it. We also offer various discounts, including 15% off for new customers.

You should make a payment right after placing an order to ensure adequate compensation for our expert. Your funds will remain “frozen” and be released only when you are completely satisfied with the end product. If anything goes wrong, you will get a refund.

The expert working on your order is the most skilled specialist available in your study area. All our experts are highly qualified and capable of handling master’s-level tasks. Additionally, we allow customers to communicate with their assigned specialists via direct chat.

You can message your expert through your order profile. Keep in mind that our specialist is a freelancer and can only be reached within their work hours. If you need to get in touch with them immediately or want to know when they will respond, you’re welcome to contact our 24/7 support team.

You can hire a specific specialist you've already worked with by using the “Favorite expert” option. All you need to do is enter their ID number. You can also request one of our top-rated freelancers to handle your order.

To request assistance, you should describe the task you need help with, select any necessary extras, and upload relevant documents. You can do this using the chat or in our convenient order form. You will then be redirected to a secure checkout to make your payment.

You can send your instructions via the order form, email them, or write them in the chat. Our 24/7 customer support team is always ready to receive any additional clarifications regarding your request.

To get the best possible result, you should provide a detailed description of the task you need help with. If there are any specific documents or files that the expert should take into account, make sure to attach them to your order. You can also chat with your assigned specialist and help them better understand the requirements.

You can easily track your order progress in your account. It’s also possible to ask your assigned expert or the support team to keep you updated. We will notify you via email once your task is finished.

Yes, you can request unlimited revisions within 14 days at no extra cost. We will edit the results as many times as necessary until they are flawless. If the revisions don’t help, you will get a refund.

You are welcome to give the expert more information to help them understand what you need done. But if you decide to make major changes to your order after submitting it, you’ll have to submit an additional fee and change the deadline for your project. If you realize your original instructions were completely wrong and you need something totally different, let our support team know so we can address the problem.

We offer many discounts, including 15% off for your first order with us. We recommend subscribing to our newsletter so that you never miss our seasonal offers ranging from 8% to 30% off.

Around 99% of all our orders are finished prior to the deadline. We guarantee timely delivery and will give you a full refund if the end product is provided after the set date.

We will notify you once your order is completed, checked for originality, and polished to perfection. You will receive the end product via email. You can also download the results from your account here. If you have any problems downloading the files, please get in touch with us for assistance.